Tracy was the sales agent on a new home I recently purchased-She was the seller's agent. I was impressed with her ability to look at things from the buyer's perspective. Once we closed on the home I asked her if she would help sell my condo that another agent was having trouble selling. The prior sales agent had been trying to sell my condo for 3 months and was getting offers way below the listing price in a hotbed area. When Tracy came on board, it took her one weekend of houses to get a great offer. Her attention to detail and alterations necessary to show space is impressive. The work she will do to help stage the right atmosphere within the space is a specialty. Her knowledge and experience in the game are where she excels and where most other agents fail. When unpredictable obstacles happened within our escrow, she was ready and had a game plan on how to get things back on track. She has a good team around her, including a good escrow company that made things very easy. Knowledge, experience, and being forthright- is what you get from Tracy. She will call it like it is, and give you the hard facts. Things worked out in my favor on a sale with Tracy- that in any other agent's hands I would've had to settle for a lesser value, or would still be on the market today.
It was a pleasure and an honor working with Tracy and Kelly, and I am very grateful to have selected Tracy as our realtor for our 2nd real estate transaction together. I appreciate her hard work, experience, knowledge, communication, dedication, follow-through, impeccable reputation, and trust. It was these specific skills and strengths in which she excels, that got the sale completed. I enjoyed working with her and Kelly because of their kindness, toughness (when needed), professionalism, and clear communication. Tracy, you are an exceptional realtor and a true professional.
I just purchased a home as part of a relocation from Milwaukee to Mission Viejo. Tracy and Kelly both were exceptional from the very beginning in helping my wife and I get acquainted with the area and find our ideal home. Tracy and Kelly took the time to learn the types of homes my wife and I were looking for. When it came to the stage of putting an offer together, Tracy and Kelly really went to bat for us and made the negotiation stage very fruitful. They understood what we were looking for in a sale and what the buyers were looking for. I think both the seller and buyers really came out with what they wanted. My wife and I would recommend Tracy and Kelly to others. You won't be disappointed!
Debbie & Mike L.
Tracy Glass was our first choice to sell our property. She was extremely responsive and professional throughout the process and was able to navigate through a series of unexpected complications. She was persistent in managing the offers we received and enabled us to maximize our profit and sell for above our asking price. We even set the current record for the highest price per square foot in the neighborhood! We will happily use Tracy in the future to purchase our next home; she is very knowledgeable, experienced, and a no-nonsense negotiator. We have bought a few properties in our time, but have never experienced such professionalism and efficiency with any of our other Realtors.
I could not imagine a better person to help us find a home than Tracy. Tracy quickly determined what we were looking for in a home and what elements were non-negotiable, even when I'm not sure we knew. Tracy only showed us homes that fit that criteria and when she determined we seemed more interested in new construction, she steered us that way even though her commission would be significantly less. Tracy's only interest was to find us the perfect home, which she did. We've been here almost 6 months and know we made the best decision due to Tracy's diligence. I should also point out that Tracy was an invaluable resource during walkthrough inspections pointing out issues that needed attention and at reading long legal documents and protecting our interest throughout the purchasing process until the day we moved in.
Tracy is very knowledgeable about the area, market, and what sells. She had the resources to handle any issue. She is a people person, listens, follows through as promised. She is prompt, professional, and gives her clients 100%. I struggled to reach the mark she was setting in her efforts to sell our home. She carried the sale to its completion and even followed through afterward to make sure all transactions had been completed. I would hire her in a minute and recommend her to anyone looking to make a clean, honest and prompt sale of their property.
Work With Us
As we work to help everyone find their place in the world, Tracy and Kelly participate in the Compass Cares program to support meaningful causes right where it counts: at home in Los Angeles and Orange County.